Privacy Policy

This Privacy Policy explains what personal information PT Near Me ("PT Near Me," "we," "our") collects through ptnear.com, how we use it, and how you can control it. This page is maintained by PT Near Me to answer common privacy questions about our website and services.

Information we collect

We collect information you provide directly through our forms — including the patient referral form, the clinician application form, and the contact form. That information typically includes:

• Name, phone number, and email address.
• Home address or ZIP code for scheduling in-home visits.
• Information about the injury or condition (patient referrals).
• Insurance information such as PIP or MedPay carrier (patient referrals).
• Professional credentials, résumé, and licensure information (clinician applications).
• Consent to be contacted by phone, email, or SMS text message.

We also collect standard technical data automatically when you visit the site — IP address, browser type, pages viewed, and referring URL — through server logs and basic analytics.

How we use it

• To schedule an in-home evaluation and coordinate care.
• To verify PIP, MedPay, or other coverage before a visit.
• To respond to questions submitted through the contact form.
• To evaluate and communicate with clinician applicants.
• To send transactional communications (appointment confirmations, scheduling changes).
• To send educational or service updates only when you have opted in.

SMS and text messaging

If you provide a phone number and consent to be contacted by text, we may send scheduling and care-coordination messages. Message and data rates may apply. You can opt out at any time by replying STOP or by contacting us at info@ptnear.com. Opting out of texts does not opt you out of medically necessary contact by phone.

Protected Health Information (PHI)

When we treat a patient, we create and maintain Protected Health Information ("PHI") in accordance with HIPAA. PHI is stored in our clinical record system and handled by our workforce under HIPAA's Privacy and Security Rules. We do not sell PHI, and we do not use PHI for advertising or marketing. PHI is disclosed only:

• For treatment, payment, and healthcare operations as HIPAA permits.
• To the referring provider, attorney, or party you authorize in writing.
• To insurers to bill Florida PIP, MedPay, or other applicable coverage.
• Where required by law (subpoena, court order, or regulator).

How we share information

We share personal information with the vendors that support our operations — for example, hosting providers, form and email processors, and clinical documentation systems — under written agreements that limit their use of the data. We do not sell personal information.

Retention

Website inquiries and application data are retained only for as long as necessary to respond to the request or evaluate the application. Clinical records are retained per Florida and federal law, which requires PT records for at least five years after the last date of service (longer for minors).

Your choices and requests

You can request access to, correction of, or deletion of the personal information we hold about you by emailing info@ptnear.com or calling (813) 308-9809. Deletion requests may be limited where retention is required by law (e.g. medical records). We will respond within a reasonable time and confirm what actions we took.

Cookies and analytics

We use minimal first-party cookies for basic functionality (such as language preference) and privacy-respecting analytics to understand how the site is used. We do not use cross-site behavioral advertising trackers.

Children

Our services are not directed at children under 13, and we do not knowingly collect information from them online. Parents or legal guardians of minor patients provide the required authorizations for treatment.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, when appropriate, by additional notice.

Contact

Privacy questions or requests: info@ptnear.com · (813) 308-9809.